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Samsung Will Delete Inactive Accounts After Eight Weeks

Samsung is enforcing a new policy that will delete accounts inactive for two years starting July 31. Users must log in at least once every two years to avoid losing access to their data and Samsung services like Galaxy Store and Health. Exceptions apply for family accounts and those with recent purchases or reward activity.

Published June 4, 2025 at 07:08 AM EDT in Cybersecurity

Samsung has announced a new policy that will delete any Samsung account that has been inactive for two years. This policy takes effect on July 31, 2025, and users have just eight weeks to log in to their accounts to prevent deletion. Once deleted, all data linked to the account will be permanently lost and cannot be restored.

This move impacts users who have not signed into their Samsung accounts for two years or more. Samsung considers these accounts "inactive" and will restrict access and delete all associated data after the deadline. This includes data connected to Samsung's proprietary apps such as Galaxy Store, Samsung Health, and Galaxy Wearables.

Users can avoid deletion simply by logging into their Samsung account or using a connected service at least once every two years. This activity resets the inactivity timer and keeps the account active. Samsung also exempts certain accounts from deletion, including registered family accounts, accounts with reward points activity, and those used for purchases on Samsung's website.

For users who do not intend to return to Samsung services, allowing the account to be deleted may be a convenient way to remove personal data. However, it's important to understand that deletion will also cut off access to all Samsung apps and services linked to the account.

Why This Matters

Samsung's policy highlights the growing importance of account management and data security in the digital age. With many users juggling multiple accounts across platforms, inactivity policies help companies manage data responsibly but can also lead to unexpected data loss if users are unaware.

For businesses and consumers alike, staying informed about such policies is crucial to maintaining access to digital services and protecting valuable data. Regularly reviewing account activity and understanding platform policies can prevent surprises and ensure continuity.

How to Protect Your Samsung Account

To avoid losing your Samsung account and data, consider these steps:

  • Log in to your Samsung account at least once every two years.
  • Use Samsung services like Galaxy Store, Health, or Wearables while signed in.
  • Keep track of any reward points or purchases linked to your account to maintain active status.

If you no longer need the account, consider manually deleting it to avoid unexpected data loss.

Staying proactive about account activity ensures you retain control over your digital footprint and access to Samsung's ecosystem.

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