Newark Airport Flight Delays Highlight Staffing and Equipment Challenges

Newark Liberty International Airport in New Jersey is currently facing significant flight delays and cancellations. These disruptions stem from a combination of chronic staffing shortages among air traffic controllers, malfunctioning and outdated equipment, and ongoing runway construction.

Last week, the Philadelphia air traffic control center, which manages Newark's airspace, temporarily lost radar and communication capabilities. This meant controllers could not see or communicate with pilots, severely impacting flight operations.

The Federal Aviation Administration (FAA) highlighted the "antiquated air traffic control system" as a key factor affecting workforce efficiency. Additionally, about 20% of controllers are on leave under the Federal Employees' Compensation Act due to injuries or trauma, exacerbating the shortage.

United Airlines CEO Scott Kirby noted that Newark cannot handle the current volume of scheduled flights, especially with one runway under construction. These factors contributed to average delays of 15 minutes currently, with peaks exceeding four hours recently.

Travelers are advised to avoid Newark Airport when possible, opting for alternatives like JFK or LaGuardia airports. For connecting flights, exploring other hubs such as Philadelphia International Airport may reduce risk of delays.

Many travel credit cards offer trip delay reimbursement benefits that cover expenses like hotels, transportation, and meals when flights are delayed due to covered reasons such as equipment failure. These benefits can surpass airline vouchers in flexibility and spending limits.

Cardholders should note that trip delay reimbursement usually requires a minimum delay time (e.g., 6 to 12 hours) and has coverage limits (commonly $500 per person). Documentation such as delay verification and receipts is necessary to file claims, and flights must be purchased with the card offering the benefit.

Travel Credit Cards Offering Trip Delay Reimbursement

• Chase Sapphire Preferred® Card: 12-hour delay, $500 limit, $95 annual fee
• Chase Sapphire Reserve® Card: 6-hour delay, $500 limit, $550 annual fee
• The Platinum Card® from American Express: 6-hour delay, $500 limit, $695 annual fee
• Capital One Venture X Rewards Credit Card: 6-hour delay, $500 limit, $395 annual fee

To maximize benefits, travelers should verify eligibility criteria with their card issuer, retain all relevant documentation during delays, and ensure flights are booked using the eligible credit card.