Affordable Internet Options After the End of the ACP Program

In 2024, the Affordable Connectivity Program (ACP), a federal initiative that provided discounted internet to low-income households, came to an end. This left approximately 23 million households without this critical subsidy, disproportionately affecting rural areas and military families. As a result, many internet service providers (ISPs) such as CenturyLink, Google Fiber, and Quantum Fiber reverted ACP customers to standard rates, causing a significant rise in internet costs for vulnerable populations.

However, some ISPs have stepped in to fill the gap by offering low-cost internet plans with reduced speeds, typically around 50 Mbps, at discounted rates. For example, Kinetic by Windstream continues to provide a $30 monthly discount for eligible households, maintaining affordability for former ACP participants.

Beyond ISP-specific offers, the federal Lifeline program remains an option, offering a smaller subsidy of $9.25 per month (or up to $34.25 for tribal lands). While less generous than ACP, Lifeline can help offset internet costs for qualifying households. Nonprofit organizations like PCs for People also provide affordable internet access starting at $15 per month, often bundled with mobile hotspots, for those who can demonstrate eligibility through government assistance programs.

Finding affordable internet options post-ACP requires proactive research. Consumers should start by checking with their current ISP for any low-income plans or credits. If unavailable, comparing offers from other local providers is essential. The Federal Communications Commission's broadband map is a valuable tool for identifying available services by address.

Many states and ISPs have developed specific low-income internet programs with varying speeds, prices, and eligibility criteria. Common requirements include participation in assistance programs such as SNAP, the National School Lunch Program, Supplemental Security Income, or income below 200% of the federal poverty level. Documentation is typically required to enroll.

Examples of Low-Income Internet Programs by State

• AT&T Access: Offers up to 100 Mbps for $30/month with no data caps in many states, requiring eligibility for SNAP or NSLP.
• Spectrum Internet Assist: Provides 50 Mbps for $25/month with a free modem and no contracts, available to qualifying low-income households.
• Xfinity Internet Essentials: Offers speeds between 75-100 Mbps for $15/month including equipment, targeting ACP enrollees and participants in assistance programs.
• Verizon Forward: Discounts up to $30/month on 5G Home or LTE Home Internet plans, combinable with Lifeline and military discounts.
• Human-I-T Franklin T10 Hotspot: Provides unlimited 4G LTE internet access for $15/month, with an upfront device cost, available to former ACP recipients.

These programs vary widely by state and provider, with some offering additional benefits like waived modem fees for households with children in school or no-contract plans. Local digital navigator services can assist residents in identifying and enrolling in suitable programs.

Navigating the Post-ACP Internet Landscape

The end of the ACP has created a complex environment for low-income households seeking affordable internet. While no direct federal replacement exists, a patchwork of ISP discounts, federal Lifeline benefits, and nonprofit programs provide alternatives. Consumers should:

1. Check with their current ISP for any low-income or ACP replacement plans.
2. Explore other local ISPs and compare offers using tools like the FCC broadband map.
3. Apply for the Lifeline program if eligible to receive a monthly subsidy.
4. Consider nonprofit internet programs and mobile hotspot options for additional affordability.

While the ACP's future remains uncertain, staying informed and proactive can help households maintain affordable broadband access, which is essential for education, work, and daily life.